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For tenants with an emergency when our office is closed, please report the issue first through PropertyFile or by email to hello@armitageresidential.co.uk. Once your report has been submitted, call or text 07912 100023.
Examples of emergencies include:
Our emergency service is intended to make the property safe. Permanent repairs may be completed during normal working hours.
Please note: If the call-out is not considered an emergency, or the problem is found to be the tenant’s responsibility, you may be liable for the contractor’s reasonable call-out costs.
All individuals aged 18 or over who intend to reside in the property are required to complete a separate application form.
By submitting an application, you consent to us conducting credit and reference checks, including enquiries with credit referencing agencies.
To help avoid delays, applicants are advised to inform their referees in advance that they may be contacted as part of the referencing process.
A guarantor may be required if you do not meet the necessary credit criteria, provide unsatisfactory references, or where requested by the landlord.
All guarantors will be contacted to confirm their understanding of the legal obligations associated with the tenancy. They will also be required to complete an application form and will be subject to referencing and credit checks.
Once your application has been approved by the landlord, the tenancy will be offered subject to the payment of a holding deposit equivalent to one week’s rent. This payment is required upon acceptance and serves as confirmation of your intention to proceed.
Any monies paid between the landlord’s acceptance and the signing of the Tenancy Agreement are non-refundable should you decide not to proceed with the tenancy for any reason.
Prior to the commencement of the tenancy, you will be required to pay a tenancy deposit equivalent to five weeks’ rent, along with any agreed advance rental payment.
The holding deposit and any advance payments may be retained in the following circumstances:
Applicants are strongly advised not to make any payment if they have any uncertainty regarding their intention or ability to proceed with the tenancy.
Any retained amount reflects the costs and losses incurred as a result of the application not proceeding, including the landlord’s time off the market and associated administrative expenses.
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